Any relationship takes intention and effort! And yet, there is very little formal or informal training available about developing a relationship with your manager. Develop your career by managing the relationships with those above you in the organisation. Be seen as the person that can get things done. Learn how to add value so you get recognised not ignored.  Get your superiors to make time for you and what you've got to say. Have your voice and opinions heard and even asked for! Studies have shown that employees with huge potential get bypassed and ignored because they don't know how to make themselves get heard and stand out. As the saying goes...

"Your skills and talents are useless if you aren't marketing them" 

If you don't manage up, you may never have the opportunity to manage down. Are you ready to take charge, do good work, and get noticed for it? 

Learning Outcomes:

From this session, audience members will be able to: 

• Reduce unnecessary friction and develop harmony with your manager
• Understand why you don't get listened to
• Understand common styles managers follow and learn to avoid unnecessary friction
• Develop mutually rewarding relationship with your boss and managers
  
• Show ownership and come across as highly dependable associate for your boss
• Communicate with your boss in a way that makes you reliable and dependable
• Adopt your manager as your mentor and secure his/her partnership into your career
• Undertake next big responsibility of your role and department jointly with your boss

The number 1 challenge with today's young talents is a problem hiding in plain sight: the ever-widening soft skills gap.

Soft skills, contrary to the name, are HARD to learn! 

Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills, but people get fired because of their soft skills.

Managers ask: “Why should it be my problem to teach these soft skills? They should have learned these things from their parents or in school. How can I teach these soft skills when I don’t even remember how I learned them myself?”

Here’s the bad news: Setting a good example or simply telling young workers they need to improve isn’t enough. Nor is scolding them or pointing out their failings in an annual review. According to studies, Managers have complaints about the young generation such as:

• “They arrive late, leave early, dress inappropriately, and spend too much time on social media.”
• “They don’t know what to say and what not to say or how to behave in meetings.”
• “They don’t know how to think, learn, or communicate without checking a device.”
• They don’t have enough respect for authority, and don’t know the first thing about good citizenship, service or teamwork.”

Soft skills may be harder to define and measure than hard skills but they are as relevant. People get hired because of their hard skills and fired because of their soft skills. Here’s the good news: You can teach the missing basics to today’s young talent.

Learning Outcomes:

From this session, audience members will be able to:

• Understand the digital native skills gap and how they learn best today
• Learn 5 steps to teach relationship-building and problem-solving
• Apply the Platinum Rule to engage and empower employees
• Use an inside-out approach to develop the whole person
• Teach the art of self-feedback and instil personal accountability

How do you manage a generation of employees who shows up with their own agenda and expect to be rewarded despite their performance or experience? How do you train new employees who don't believe in doing the grunt work, paying their dues, waiting their turn or working on Thursdays? If you think the current economy has solved the problems of managing this young high maintenance generation of employees, think again. Right now they make up close to 50 percent of the workforce and there are plenty more on their way. They are the FUTURE of your business. With the right tools you can turn them into SUPERSTAR PERFORMERS.

Learning Outcomes:

From this session, audience members will be able to:

• Increase motivation, performance, and retention with the millennial & gen z workforce to help them function well in the workplace
• Show them what they can potentially achieve in your company and get them excited for a future within your organization
• Encourage them to be collaborative in the workplace and develop camaraderie with coworkers
• Know what attracts and keeps millennials in the workplace and use this information to improve dealing with them
• Complement them on their weaknesses and harness their strengths & talents further
• Take advantage of their tech-savviness and use it for the benefit of the company
• Provide leadership and guidance and let them figure things out on their own and give them the freedom they want

It’s no longer a question: The world is going digital. The workplace transformation started by Millennials and Gen Zs is accelerating across all industries and age groups. To up your game and attract top talent, you must get serious about creating the workplace of the future.

Especially if your industry isn't attractive to the young generation 

In today’s complex and challenging labour market, organisations find it increasingly challenging to attract quality talent. You are going to be hiring Millennials & Gen Z for the next several decades, so if you don't understand their unique genius, your recruiting efforts will suffer, or worse, they’ll come to a crashing halt. Don't wait till it's too late.

Learning Outcomes:

From this session, audience members will be able to:

• The truth about what Millennials and Gen Z really want in the workplace
• Best practices from the most innovative companies on diversity, flexibility, tech, development and making work meaningful for all generations
• The impact of remote and virtual work and how to maximise your teams
• A useful checklist to help you become a workplace of the future
• Show them what they can potentially achieve in your company and get them excited for a future within your organization
• A plan of action to apply these practices to your business

The success of your business in this post-pandemic economy hinges on the success of Engaging Millennials in the workplace … but they must be developed, mentored, and managed properly in order to grow and fully realise that success.

Telling a Millennial they simply “aren’t ready for promotion” can turn into a frustrating experience for both the Millennial and you, the manager. After all, they’ve been told they can do anything now. Not in the future, mind you, but rather right now. Learn how to take advantage of the most connected generation in history.

Learning Outcomes:

From this session, audience members will be able to: 

• The biggest obstacle Generation X faces when dealing with Millennials
• The type of career development Millennials most desire
• What digital natives expect and value from their job and employers
• Which critical process is most likely missing from your organization
• Best practices for attracting, hiring and managing digital natives
  
• The 3 biggest mistakes managers make with next-gen employees
• How to build a culture that brings together youth and experience
• How to determine whether a Millennial is a strategic or tactical employee (so you can develop them accordingly)

The COVID-19 Pandemic accelerated change and our reliance on technology to get work done. It has become the new normal and leaders from organisations have been stressing out to manage all the change while having to keep their employees and team members engaged. 

In order to effectively manage the multi-generational teams through a virtual realm, leaders need to understand the innate needs, challenges, motivations, strengths and competencies that each generation bring to the table. It’s impossible to capitalise on this brain trust when Boomers are disgruntled by feeling disrespected by their younger counterparts. 

This can create misunderstandings and lead to conflict, which costs your company valuable time and money.  When teams can’t work together, productivity suffers. The marketplace moves too fast and you will get left behind if you do not find a way to work collaboratively.

From this session, audience members will be able to: 

Learning Outcomes:

• Why you should care about the disengagement crisis
• Learn how to overcome the negative stereotypes of Millennials & Gen Z and leverage them to their advantage
• Demonstrate a deeper understanding of generational characteristics and why each are the way they are
• Learn techniques for communicating more effectively with members of different generations
• Appreciate generational diversity as an organisational strength rather than a barrier to progress
• How to sustain culture changes for the long-term and retain top talent in the virtual world
• Gain insight into other generations to increase empathy and cross-generational effectiveness
• Leverage technology to bring virtual teams together