The COVID-19 Pandemic accelerated change and our reliance on technology to get work done. It has become the new normal and leaders from organisations have been stressing out to manage all the change while having to keep their employees and team members engaged.
In order to effectively manage the multi-generational teams through a virtual realm, leaders need to understand the innate needs, challenges, motivations, strengths and competencies that each generation bring to the table. It’s impossible to capitalise on this brain trust when Boomers are disgruntled by feeling disrespected by their younger counterparts.
This can create misunderstandings and lead to conflict, which costs your company valuable time and money. When teams can’t work together, productivity suffers. The marketplace moves too fast and you will get left behind if you do not find a way to work collaboratively.
From this session, audience members will be able to:
- Why you should care about the disengagement crisis
- Learn how to overcome the negative stereotypes of Millennials & Gen Z and leverage them to their advantage
- Demonstrate a deeper understanding of generational characteristics and why each are the way they are
- Learn techniques for communicating more effectively with members of different generations
- Appreciate generational diversity as an organisational strength rather than a barrier to progress
- How to sustain culture changes for the long-term and retain top talent in the virtual world
- Gain insight into other generations to increase empathy and cross-generational effectiveness
- Leverage technology to bring virtual teams together