The number 1 challenge with today's young talents is a problem hiding in plain sight: the ever-widening soft skills gap.
Soft skills, contrary to the name, are HARD to learn!
Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills, but people get fired because of their soft skills.
Managers ask: “Why should it be my problem to teach these soft skills? They should have learned these things from their parents or in school. How can I teach these soft skills when I don’t even remember how I learned them myself?”
Here’s the bad news: Setting a good example or simply telling young workers they need to improve isn’t enough. Nor is scolding them or pointing out their failings in an annual review. According to studies, Managers have complaints about the young generation such as:
- “They arrive late, leave early, dress inappropriately, and spend too much time on social media.”
- “They don’t know what to say and what not to say or how to behave in meetings.”
- “They don’t know how to think, learn, or communicate without checking a device.”
- They don’t have enough respect for authority, and don’t know the first thing about good citizenship, service or teamwork.”
Today's new, young workforce have a lot to offer - creative ideas, fresh boost of enthusiasm, cool technical skills, unique perspectives and new ways of working. Yet, too many of them are holding back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills but they are as relevant. People get hired because of their hard skills and fired because of their soft skills. Here’s the good news: You can teach the missing basics to today’s young talent.
From this session, audience members will be able to:
- Understand the digital native skills gap and how they learn best today
- Learn 5 steps to teach relationship-building and problem-solving
- Apply the Platinum Rule to engage and empower employees
- Use an inside-out approach to develop the whole person
- Teach the art of self-feedback and instil personal accountability